Core Expertise
Bridging the gap between clinical/technical protocols and human behavior.
Healthcare & Patient Engagement
- Chronic condition coaching & self-management
- Patient compliance & behavioral change
- Culturally responsive, trauma-informed curricula
- Care navigation & clinical communication
Enterprise L&D
- Competency models & career pathways
- LMS/LXP optimization & analytics
- Microlearning & AI-assisted coaching
- SOC2 compliance integration
Consulting Methodology
- Building programs "from the ground up"
- Product + learning science integration
- Continuous feedback loops (Clinical to Patient)
- Data-driven governance & Board reporting
Implementation Framework
Assess
We look beyond the surface. Conduct needs assessment across operations, HR, quality, and product. Analyze existing training efficacy using Kirkpatrick models and identify gaps in competency pathways and content governance.
Design
Build scalable frameworks integrating behavioral change science and adult learning models. Create culturally responsive, trauma-informed curricula delivered via live, virtual, mobile, or AI-assisted microlearning.
Implement
Partner with product and engineering to integrate learning into workflows. Manage cross-functional collaboration across HR, compliance, clinical SMEs, and operations while deploying analytics tools.
Measure & Iterate
Build dashboards tracking proficiency and post-training performance. Create continuous feedback loops from frontline staff to outcome data, delivering C-suite reports that demonstrate ROI.
Impact Across Sectors
| Organizations | Scope |
|---|---|
| National Healthcare Company | Mobile first Supervised Exercise Therapy |
| California First 5 Initiative (Child & Family Commissions) | Trauma-informed, mobile-first parent learning & coaching system design |
| Erickson Coaching International | Global coach training, program coordination, and enterprise L&D |
| Home Healthcare Workforce | Virtual-first training at scale |
| University of California, Berkeley — Family Math & Science Program | National STEM education delivery for teachers, community agencies, parents, and learners |
| Manufacturing Company | Process Improvement |